Delete your account & data
Self-serve, no questions asked. This page describes both ways to do it and exactly what happens.
Option 1 — in the app (fastest)
- Open FundedLot and go to Settings.
- Tap Account → Delete account.
- Confirm. Your account and synced data are scheduled for deletion immediately.
Option 2 — by email
Email support@fundedlot.com with the subject "Delete my account", from the email address linked to your FundedLot account. We may reply once to verify it's really you, then process the deletion. This route also works if you can no longer access the app.
What gets deleted
- Your account and authentication identifiers (email, display name).
- Your synced practice data: simulated trades, evaluations, journal entries, coach results, settings, and certificates.
- Your support correspondence, on request.
What is retained, and why
- Purchase records required for tax, accounting, and fraud prevention are kept for the legally required period, then removed. (Your App Store / Google Play purchase history is controlled by Apple/Google, not us.)
- Aggregated, anonymized statistics that can no longer identify you.
- Local data on your device is yours to remove — deleting the app or clearing its storage removes practice data stored only on the device.
Timeline
Deletion is scheduled immediately and completed across our systems and backups within 30 days. Deletion is permanent — practice history and certificates cannot be restored afterwards.
Note on subscriptions
Deleting your account does not cancel an active subscription, because billing is handled by your app store. Cancel in your App Store or Google Play subscription settings first if you don't want it to renew.
Full details on how we handle data are in the privacy policy.